Managed Services allow a business to delegate their IT operations to a service provider known as an MSP. Managed Services Providers (MSP) assume the responsibility for the IT systems of the business. MSPs will monitor endpoints, manage security, provide end user support, provide and track issue resolution, and act as the company’s IT department.
IT services can generally be broken down into two service types, Break/Fix and Managed Services. Many businesses now realize that using the Break/Fix method of service has always been an inefficient way to operate, but most don’t know anything else is available.
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